12. Troubleshooting
If something isn't solved, please let us know with Settings › Diagnostics › Send an error report.
Start-up · Installation
| Symptom | Solution |
|---|---|
| "Windows protected your PC" window | More info → Run anyway |
| "Avatar Live's files have been changed" | Please reinstall from the original you downloaded from BOOTH. Your avatars and settings are kept. |
| It doesn't start smoothly | Launch while holding Shift for a safe start |
Avatar
| Symptom | Solution |
|---|---|
| Some parts look pink | Check that the avatar uploads to VRChat normally, then export it again |
| The avatar isn't visible | Double-click an empty spot in the view |
| The pose is stuck or the hair is tangled | ⟲ at the top |
| Avatar sound effects aren't heard | Avatar sound effects are not played. |
Webcam · Face
| Symptom | Solution |
|---|---|
| The camera doesn't turn on | Check whether another app is using the camera |
| Expressions come out too small or too large | Run Automatic face setup again, or use Face adjustment |
| The avatar looks to the side | Recenter |
| Winks don't work | Set the blink mode to Independent |
| The PC feels slow | Set the tracking quality to Balanced or Eco |
Microphone
| Symptom | Solution |
|---|---|
| "No signal" | Allow desktop apps in Windows Settings › Privacy › Microphone |
| Noise moves the mouth | Detect background noise |
| The mouth moves too little | Voice calibration |
Output · Screen share
| Symptom | Solution |
|---|---|
| No Spout2 source in OBS | Install the Spout2 plugin in OBS |
| The background looks black in OBS | Set the background to Transparent and choose Composite with alpha in OBS |
| Not in the Discord list | Turn on Screen share, then check the Applications tab |
| The game shows up black | Switch the game to windowed mode |
| "Avatar Live Basic" text | This is the Basic watermark. It isn't shown in Pro. |
Supported features
| Details | |
|---|---|
| ✅ VRChat avatars | Expressions menu, animators, PhysBones, Contacts, Constraints, Eye Look, LipSync |
| ✅ Creation tools | Avatars that use NDMF · Modular Avatar · VRCFury |
| ✅ Shaders | Poiyomi, lilToon and others |
| ✅ Face | VRCFaceTracking, ARKit (Perfect Sync), MMD eye morphs |
| 🧪 Experimental features | Ultraleap, OSC · VMC, camera detection of the tongue and cheeks |
| ⚠️ Not supported | Avatar sound effects, AudioLink, mirror detection, VRM files, Live2D, macOS · Linux |
We expect the experimental features to work properly, but we haven't yet been able to test them with every device and app in the developer's environment.
Planned support
- Loading VRM models (.vrm, VRM 0.x / 1.0) and playing .vrma animations
- Stronger Perfect Sync: mapping that links shape keys directly, face calibration for each webcam · iPhone, and a tool to check the 52 expressions one by one
- More phone face apps: VTube Studio (iPhone), MeowFace (Android)
- Webcam upper body: twisting · tilting the upper body from your shoulder movement
- Better full-body tracking app support (VMC): receiving a face app and a body app at the same time, reflecting sitting · leaning — TDPT, XR Animator and more
- Conveniences: automatic refresh when you export the avatar again, lower FPS when there's nothing to do
※ Planned features and their timing may change.
Frequently asked questions
Do I need a VRChat account? No, you don't. Avatar Live does not communicate with VRChat.
Can I use it for streaming? For streaming, publishing videos and commercial use, please use Pro. Private Discord sharing with friends is fine with Basic, too.
Is my keyboard input recorded? No, it isn't. Desk hand motion does not save or send the characters you type.
Can I give my avatar file to other people? Please follow the terms of use of the avatar and outfit creators.